The Privacy Policy forms part of the General Terms and Conditions that govern this website.

Who is responsible for processing your data?

ONEPIC CANARIAS, SL

Address: AVDA LAS AMERICAS NUM 10, 1st Floor, Apt. E, 35109 San Bartolomé de Tirajana, Las Palmas, Spain.

Tax ID: B72764830

Phone: +34 673 38 75 10
Email: administration@onepic.es

You can contact us in any way you prefer.

We reserve the right to modify or adapt this Privacy Policy at any time. We recommend that you review it periodically, and if you are registered and access your account or profile, you will be notified of any changes.

If you belong to any of the following groups, please consult the dropdown information:

+ WEBSITE OR EMAIL CONTACTS

What data do we collect through the website?
We may process your IP address, the operating system and browser you use, and even the duration of your visit, anonymously.

If you provide us with data in the contact form, you will be identified so that we can contact you, if necessary.

For what purposes will we process your personal data?

• To answer your questions, requests, or inquiries.

• To manage the requested service, respond to your request, or process your inquiry.

• To provide information electronically regarding your request.

• To provide commercial or event information electronically, provided there is express authorization.

• To perform analyses and improvements on the website, regarding our products and services. To improve our business strategy.

What is the legal basis for processing your data? The acceptance and consent of the interested party, given through a voluntary action, such as when completing a form and clicking the “submit” button to make a request, necessarily implies that they have been informed of and have expressly consented to the content of the clause attached to said form or the privacy policy.

All our forms include an asterisk (*) next to required fields. If you do not provide this information or do not check the box to accept the privacy policy, you will not be able to submit the form.

How long will we keep your personal data?
Until you revoke your consent.

+ NEWSLETTER CONTACTS

What data do we collect through the newsletter?
On the website, you can subscribe to the newsletter by providing us with an email address, to which it will be sent.

We will only store your email address in our database and will send you emails periodically until you unsubscribe or we stop sending emails. You will always have the option to unsubscribe in any email you receive.

For what purposes will we process your personal data?

• To manage the requested service.

• To provide information electronically regarding your request.

• To provide commercial or event information electronically, provided you have given your express consent.

• To analyze and improve our email campaigns to enhance our marketing strategy.

What is the legal basis for processing your data?
The acceptance and consent of the data subject. In cases where you subscribe, you will need to check a box and click the submit button. This will necessarily imply that you have been informed and have expressly given your consent to receive the newsletter.

How long will we keep your personal data?
Until you withdraw your consent.

+CLIENTS

For what purposes will we process your personal data?

• Preparing and monitoring your budget through communication between both parties.

• Providing information electronically regarding your request.

• Sending commercial or event information electronically, provided you have given your express consent.

• Managing the administrative, communication, and logistical services provided by the Data Controller.

• Billing and filing applicable taxes.

• Carrying out the corresponding transactions.

• Managing control and debt collection processes.

What is the legal basis for processing your data?

The existence of a contractual relationship between the parties. Processing is necessary for the performance of a contract to which the data subject is a party or in order to take steps at the request of the data subject prior to entering into a contract.

How long will we keep your personal data?
For the duration of the relationship between the parties and for the applicable statutory limitation periods.

+QUALITY SURVEYS

For what purposes will we process your personal data?

• To assess the quality of the service provided
• To improve the services offered, in accordance with ISO standards

What is the legal basis for processing your data?